Privacy
What we ask for, why we ask for it, and how to have it removed.
What we ask for
To deliver an order we ask for your name, the WhatsApp number to reach you on, and — unless you are collecting from the shop — the county, town and street to deliver to. You can add a note for the rider. That is all; we never ask for card or M-Pesa details on this site.
Why we need it
The number is how we confirm the order, the total and a delivery time, and how you look the order up again on the track page. The address is how the rider finds you. We do not use any of it for marketing unless you ask us to, and we do not sell it.
Where it is kept
Order details sit in our own database, which only the shop's staff can reach through the staff app. Messages between us stay in WhatsApp, under their own terms. Your cart, saved items and recently viewed products are kept by your browser on your device — clearing your browser data clears them, and they never reach us.
Counting visits
We count page views in aggregate to see which products people look for. The counter records no personal details and sets no advertising cookies, and nothing about you as an individual is tracked across other sites.
Having it removed
Message us and we will delete your details, except where we have to keep an order record for tax or accounting. Ask us the same way for a copy of what we hold on you.